ABOUT US

Good day friends. You are invited to join us on a journey of discovery through the past, the present and our vision of the future. Read on and discover for yourself the magic of the DELICACIES.

OUR CREED
To really understand Delicacies's is to understand the difference between what we serve and what we sell. But what we sell at Delicacies's is just as unique:
It's a tradition, a culture and a way of life, a great eating place where people can savour the experience as well as the food.
Our customers are drawn to the warm hospitality, that is the Delicacies's Way. In everything we do there's a sense of an older, less complicated and more personal world, where the spirit of Love and affection thrives.

QUALITY THINKING & HEALTHY HABIT
Delicacies's insists on premium quality in everything from service and food, to health and hygiene - and why we are known for going beyond normal levels of quality control. We demand the best, freshest ingredients to prepare our products which means our suppliers have to make deliveries several times a week.
Delicacies's food, cooked according to strict healthy tradition which is low in cholesterol, sodium and saturated fat. No preservatives, colourants or flavourants are used in our basting or sauces. So our great taste also promotes good health.

OUR CORE VALUES
The Delicacies's brand is strong and powerful. Wherever Delicacies's goes, we make new friends and embrace them as family.Lasting friendships with our customers form the cornerstones of our success. So what are the secrets behind our success? Well they are hardly secrets anymore. In a fast-forward synthetic world, everything about Delicacies's is real - the taste of our food, the sincerity of our people, and our natural packaging.
Our business philosophy: When others say they can't, Delicacies's say they can. And do! There is no limit to what ordinary people can achieve if they are fired up
by extraordinary aspirations.
Our front-line people are the real heroes of Delicacies's. To our customers they are Delicacies's. At Delicacies's quality is not a word, it's a way of life. Delicacies's sets the standards - and then raises them! There are no shortcuts. The Delicacies's Way demands a solid foundation ahead of growth. Delicacies's dares to go up front where the competition are afraid to follow. Our pioneering spirit has always fuelled our success. We never compete on price, only on value. Our customers understand value above price. However big Delicacies's becomes, it'll never become just another chain. Each outlet will retain the Delicacies's unique character and touch. Justice and Good Luck will only come our way if we always do the right thing, even if it's the hardest thing to do.

align="justify"CUSTOMERS RELATIONS MANAGEMENT
Customer Care is a fundamental philosophy at Delicacies's. In a business in which people, not machines, make things happen.Instore signage and response cards make sure our customers always have access to phone numbers that they can call if they aren't 100% satisfied. And our dedicated Customer Care unit sees that any complaint, query or suggestion is handled quickly and pleasantly, with a follow-up call to ensure that everything was up to scratch with the customer's next visit.
The goodwill this programme generates continually strengthens our customers' loyalty - to the brand and to the Delicacies's Way.

THE DELICACIES'S OUTLET
The Delicacies's outlet is the home into which we invite our customers, as we
would our friends, to enjoy our hospitality and wonderful food. Here we surround
our customers with Delicacies's magic, spirit and traditional Nigeria hospitality, in convenient locations. We serve good food to customers who may choose to eat in the warm, friendly surroundings of our restaurants, or take the food away.
A Delicacies's outlet must welcome our customers with an atmosphere that radiates the warmth and wonder of the Nigeria spirit. Our customers are likely to spend more time in our outlets than those of our competitors because,we ensure freshness and quality. And so, we must educate and entertain our customers while they wait so that even waiting becomes a pleasurable experience.

DELICACIES'S OUTDOOR CATERING
If our customers can't come to the outlet- we'll just have to take it to them!With its fully fitted kitchen,in keeping with Delicacies's high standards of hygiene
Whether called on to cater for private functions - both indoor and outdoor- or public gatherings; fairs, sports events,you name it,the Delicacies's Caravan is always welcomed.And(don't tell the organisers…)but judging from the attendance figures we get, the Delicacies's Caravan is often as big a drawcard as the main event!

OUR VISION
For Delicacies's, if there is only one simple truth, it's that there will always be room for a little more pride, passion, courage,warmth, fun and traditional hospitality in the world.

Sit back, relax, make yourself at home and let us take you on
a journey - your own voyage of discovery.
Explore our world and find out more about us.
Tell us if we've made a cluck up, or if our service is as hot as ever.
Looking for investor information - check out our investment profile.
Tell us about your experience. We want to know if it's hot, and when
it's not. In fact, we want to hear all your chirps and burning desires!

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